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Help shape Phenom Poker
UI elements overlap player stack, name, and bounty information
When opening a tournament table, some UI elements overlap the player information, including the player name, chip stack, and bounty amount. This makes the information partially hidden and difficult to read during gameplay. The UI elements should be repositioned so that all player information remains clearly visible.
unable to join a table
I have tried and failed multiple times to sit at a table, a pop up saying “there was an error joining the table” just comes up. Similar to another poster below I have also been on the waitlist when my seat has come up and before I’ve even had a chance to click on confirm my seat has been given/taken by another player. I play on Chrome browser. I emailed your support but have been met with deafening silence
Waitlist Issues
Every time I am on a waitlist and am prompted to join the table the buy in menu hangs (says “Processing”) and I’m unable to join the table. When I leave the screen I’ve lost my place at the table. Essentially I’m not able to join the table off the waitlist. Happening on mobile iOS.
Tournament registration failing
I have tried multiple times to enter a tournament & the registration bar will spin like its attempting to register me but after a short delay (maybe 10-20 seconds) I get a message saying “registration failed please try again” This both through the mobile app & mobile web browser
Bet/Raise Any button removed all buttons
Hand 255839a10a8e It was not my turn to act, I selected the ‘Bet/Raise Any’ button which would have forced my opponent all in. My opponent bet, the sound of my raise happened, but the raise itself did not happen. My buttons disappeared and I timed out.
Unable to register for freeroll! Error message over and over
Unable to register for 25k freeroll, keep getting error message. Can you manually register me?
address not being given to fund account
I click on the polygon for funding and no address comes, it just stays waiting. I do the same to try different currencies and no address given to send from my wallet to phenom.
Stack in BBs
In 8-game, if you have your stack set to display in BBs, the stud round shows it in NL bbs, so double what it should be. O8 is back to correct.
Hand Histories arent correct.
Why would two players get two different hand histories? We were discussing the hand and I said I started with J55J and he says no you sucked out on the river. We shared screen shots and the HH is completely wrong.
Waitlist
I am not getting alerts that my seat is open when I am on the Waitlist unless I have the table open. I am using Chrome as my browser.
Correct display of stakes in mixed games
Currently, the blinds in NL and PL games are displayed incorrectly in the mix description. Please fix this.
Hand history replayer is broken
Looking at hand histories don’t really have a point if you can’t see what the other player’s hand is at showdown Also, hand history replayer at mixed games don’t really work at all - a Dramaha 2-7 hand 3d79530ab83e shows all cards throughout the hand instead of just the five Im holding
Filters don't work when using game type tabs
Switching to the mixed game tab and then filtering by micro/medium/high doesn’t show any games
Actions are mislabeled
If you’re the first in a hand to put money in on a street, it’s a bet. Not a raise.