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Tournament registration failing

Bug ReportsTournaments

I have tried multiple times to enter a tournament & the registration bar will spin like its attempting to register me but after a short delay (maybe 10-20 seconds) I get a message saying “registration failed please try again”

This both through the mobile app & mobile web browser

Posted by 8 Broken Vertebrae (8BrokenVertebrae) ·
Status: Shipped2 comments

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Comments2

  • Kristel Alliksaar

    •

    Jan 26

    Hey — thanks for reporting this, and sorry for the hassle.

    We’re aware of the tournament registration failures you’re seeing. This is linked to an issue with our transaction provider (Biconomy) and it’s currently being worked on.

  • Stormkorp

    •

    Jan 26

    Same here. It goes for both paid tourneys and freerolls. Sometimes I get the message: Registration processing first and then the failure notice, but sometimes the latter shows up immediately.